• If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Announcement

Collapse
No announcement yet.

Fingerprints underneath clear coat

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Fingerprints underneath clear coat

    I have a 2012 Honda Accord with 2000 miles and the car has been to the dealer three times to have the paint chips next to the tail light lenses repaired. After three attempts to fix the paint there are still problems. The third time, they brought it to a different body shop and there are still problems with the paint. They had to reapply the clear coat to the entire panel and when I brought the car home, I noticed that there are fingerprints visible under direct sunlight, in addition to other problems that occurred during the repair.. These fingerprints are underneath the clear coat and cannot be removed.

    What has to be done to repair my brand new vehicle?

  • #2
    Re: Fingerprints underneath clear coat

    Excuse my curiosity, were the paint chips in the car before you bought it and the dealer agreed to fix them? Or were they something you acquired in that first 2,000 miles?

    "fishing for swirls in a sea of black"
    ~~~~~~~~~~~~~~~~~~~~~~
    David

    Comment


    • #3
      Re: Fingerprints underneath clear coat

      Back to the dealer and tell them to find a REPUTABLE paint shop
      your service writer is your service serf

      if your writer does not take care of it
      talk to the service manager

      I know the structure of dealerships very well

      Comment


      • #4
        Re: Fingerprints underneath clear coat

        Unfortunately you may be to the point where further work will only make things worse. This is especially true if your Honda has metallic paint. I've learned this the hard way on several new vehicles.

        Tom

        Comment


        • #5
          Re: Fingerprints underneath clear coat

          It`s sad to see things like this happening to new cars. As mentioned above, find a reputable paint shop and have them send it there.

          Comment


          • #6
            Re: Fingerprints underneath clear coat

            It sounds like you need to be very firm (but composed and polite) when demanding that this issue be fixed to your satisfaction. This is a brand new car and as the buyer you have certain expectations that should be easily met, and chip free paint should be a no brainer here. We echo David's question though - were these chips in the paint when first took delivery of your new car, or were they inflicted later on? Either way, the place you're taking it for repair should do a proper job, but if they were in the paint at delivery then the dealer really has a greater responsibility to correct what never should have happened in the first place.
            Michael Stoops
            Senior Global Product & Training Specialist | Meguiar's Inc.

            Remember, this hobby is supposed to be your therapy, not the reason you need therapy.

            Comment


            • #7
              Re: Fingerprints underneath clear coat

              Originally posted by Michael Stoops View Post
              It sounds like you need to be very firm (but composed and polite) when demanding that this issue be fixed to your satisfaction. This is a brand new car and as the buyer you have certain expectations that should be easily met, and chip free paint should be a no brainer here. We echo David's question though - were these chips in the paint when first took delivery of your new car, or were they inflicted later on? Either way, the place you're taking it for repair should do a proper job, but if they were in the paint at delivery then the dealer really has a greater responsibility to correct what never should have happened in the first place.
              I agree with the above, but realize that the repair may involve stripping the paint to bare metal and repainting an entire panel. Yep, I've had that done on a couple of new vehicles. Once I ended up have the work done at a high-end restoration shop.

              Tom

              Comment

              Working...
              X
              gtag('config', 'UA-161993-8');