Tweet
I wanted to share with you guys a very recent and positive experience I had with the outstanding crew at Megs Customer Care.
My less-than-a-month old G110 died half way through a detail. I wasn't pleased to say the least. One call to Customer Care and a couple of emails later and the problem was solved. In less than 10 days, I had a brand new G110 and will be back to buffing this weekend.
Now, keep in mind this all took place right in the middle of the 3M buyout announcement. That's Professional Customer Care! A special thanks to Mike and Rick at Customer Care for getting things resolved quickly and painlessly. And, for the extra goodies to compensate for shipping charges!
Barry, if you read this, your Customer Care group is second to none. Period. And, 3M, if you read this, PAY ATTENTION!
My less-than-a-month old G110 died half way through a detail. I wasn't pleased to say the least. One call to Customer Care and a couple of emails later and the problem was solved. In less than 10 days, I had a brand new G110 and will be back to buffing this weekend.
Now, keep in mind this all took place right in the middle of the 3M buyout announcement. That's Professional Customer Care! A special thanks to Mike and Rick at Customer Care for getting things resolved quickly and painlessly. And, for the extra goodies to compensate for shipping charges!
Barry, if you read this, your Customer Care group is second to none. Period. And, 3M, if you read this, PAY ATTENTION!
Comment