Improved Ultimate liquid wax not so Improved

[Logansky]

After running out of the old version I opened the "New Improved" bottle and say I'm pretty disappointed. It's the consistancy of milky colored water.
I know I read other threads saying it's separated and you have to shake it. Well after a full five minutes of shaking it still is very runny. Not to mention when you pop the cap it splatters.
Did I get a bad batch or what? Spent twenty couple of bucks at Walmart so yea, I'm not impressed with the new improved version.

Logansky

[Nick Winn]

Re: Improved Ultimate liquid wax not so Improved

After running out of the old version I opened the "New Improved" bottle and say I'm pretty disappointed. It's the consistancy of milky colored water.
I know I read other threads saying it's separated and you have to shake it. Well after a full five minutes of shaking it still is very runny. Not to mention when you pop the cap it splatters.
Did I get a bad batch or what? Spent twenty couple of bucks at Walmart so yea, I'm not impressed with the new improved version.

Logansky

Hi Longansky,

Sorry to hear about the trouble. More likely the product was exposed to freezing temperatures. We would be happy to take care of this & get you out a replacement or instruct on how you can obtain a refund if you would rather go through us then where you purchased. You can e-mail us at customercare@meguiars.com or LIVE Chat at www.meguiars.com.

[Logansky]

Re: Improved Ultimate liquid wax not so Improved

Hi Longansky,

Sorry to hear about the trouble. More likely the product was exposed to freezing temperatures. We would be happy to take care of this & get you out a replacement or instruct on how you can obtain a refund if you would rather go through us then where you purchased. You can e-mail us at customercare@meguiars.com or LIVE Chat at www.meguiars.com.

Thank you Nick, I've sent my request to customer care for a replacement.