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So yesterday the fuel pump in my car gave out. i grabbed a rollback towtruck and had it towed to a friends shop.
from there i told the manager that my friend and I would be doing the pump change after hours (where i commonly do work on my car) my friend has more experience with fuel pumps than i do, and i figured he could help
The manager said he would give me the company cost for the pump because im kind of strapped for cash being in college and all.
no problem.
put the car on a lift in bay 5 (never used by the company) and was heading back over this morning when i get a call.
Hey, its *x*x*x* from *x*x*x*.
me: yeah i know im coming over now to start working on my fuel pump
*x*x*x*: theres actually been a change of plans man.
me: oh? what are the changes.
*x*x*x*: I cant give you the company discount on the pump.
me: alright thats fine ill pick it up on my way over.
*x*x*x*: and you cant work on it with your friend in bay 5
me: why not? we had an agreement last night
(I used to work there, so they are usually pretty good with me. however *x*x*x* was a new manager at this shop)
*x*x*x*: yeah well I cant let you do that, so you can get the pump at regular cost and we will install it for you. but its going to cost you 1.8hrs labor...
me: WHAT!? what ever happened to, bring it over fix it and get on your way?
*x*x*x*: cant do that. i hope you understand, we need business
me: so you wait til my car has been towed there, put on a lift and you have the key in a lock box to tell me this?
*x*x*x*: well we can push it back out if you want to, but we wont tow it somewhere else.
me: I TOWED IT TO YOU MYSELF.
*x*x*x*: you have until 4 o clock to bring the pump, or i will charge you shop fees for that and get it myself. regardless the car will be ready tonight.
*click*
now, the pump for this car is 285dollars. they were going to get it for 250 and pass on the savings.
I paid 80 dollars to get the car towed to said location.
and i was going to give my friend 60 dollars and lunch for helping me.
250+60+80=390 dollars
now they are going to charge me 290 for the pump, and 190 for installation. i already paid for the tow truck myself.
480 + 80 = 560 dollars.
I DONT HAVE that much money which is why they said they would help me out. i know there really isnt anything i can do. every place else around here wont give me any discounts either and all are roughly the same cost. but i would have to tow the truck again.
the jerk knows i dont have a car to go pick up the pump, so what can i do? sit here and complain apparently. sorry about grammar, spelling, punctuation. im very very frustrated right now/.
from there i told the manager that my friend and I would be doing the pump change after hours (where i commonly do work on my car) my friend has more experience with fuel pumps than i do, and i figured he could help
The manager said he would give me the company cost for the pump because im kind of strapped for cash being in college and all.
no problem.
put the car on a lift in bay 5 (never used by the company) and was heading back over this morning when i get a call.
Hey, its *x*x*x* from *x*x*x*.
me: yeah i know im coming over now to start working on my fuel pump
*x*x*x*: theres actually been a change of plans man.
me: oh? what are the changes.
*x*x*x*: I cant give you the company discount on the pump.
me: alright thats fine ill pick it up on my way over.
*x*x*x*: and you cant work on it with your friend in bay 5
me: why not? we had an agreement last night
(I used to work there, so they are usually pretty good with me. however *x*x*x* was a new manager at this shop)
*x*x*x*: yeah well I cant let you do that, so you can get the pump at regular cost and we will install it for you. but its going to cost you 1.8hrs labor...
me: WHAT!? what ever happened to, bring it over fix it and get on your way?
*x*x*x*: cant do that. i hope you understand, we need business
me: so you wait til my car has been towed there, put on a lift and you have the key in a lock box to tell me this?
*x*x*x*: well we can push it back out if you want to, but we wont tow it somewhere else.
me: I TOWED IT TO YOU MYSELF.
*x*x*x*: you have until 4 o clock to bring the pump, or i will charge you shop fees for that and get it myself. regardless the car will be ready tonight.
*click*
now, the pump for this car is 285dollars. they were going to get it for 250 and pass on the savings.
I paid 80 dollars to get the car towed to said location.
and i was going to give my friend 60 dollars and lunch for helping me.
250+60+80=390 dollars
now they are going to charge me 290 for the pump, and 190 for installation. i already paid for the tow truck myself.
480 + 80 = 560 dollars.
I DONT HAVE that much money which is why they said they would help me out. i know there really isnt anything i can do. every place else around here wont give me any discounts either and all are roughly the same cost. but i would have to tow the truck again.
the jerk knows i dont have a car to go pick up the pump, so what can i do? sit here and complain apparently. sorry about grammar, spelling, punctuation. im very very frustrated right now/.
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