View Full Version : problem with customer service

Mar 15th, 2004, 10:51 AM
i had ordered one of their ultimate bucket, i think thats the one with the wheels, anyhow the wheels fell off and i was told i was going to get 2 more sets sent out so thats fine. i was also advised they would send be out 2 bottle sprayers for apc+ and citrigel. this was at the end of january and i still havent gotten anythig what gives....:mad:

Mike Phillips
Mar 16th, 2004, 09:33 AM
Hi jays,

Tom McDonald is on vacation and this one slipped by me. Meguiar's is very good about taking care of their customers. I'll bring this to someone's attention in Customer Care right this moment.

Sorry for the mishap, I'm sure it's an honest mistake.


Mar 16th, 2004, 04:48 PM
I have to agree with mike, their customer service is very good, one of the best in the industry.

Just curious why you didnt call customer service back and find out what happened ?

Mar 16th, 2004, 05:01 PM
Yes I agree as well their customer service is very good... As far as I am concerned the BEST I have ever dealt with. I am sure they will fix you up!

Mar 24th, 2004, 10:50 AM
well i got my issue resolved. i retract my statement above.

they took very good care of me i am greatly satisfied