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So, I recently purchased a Spot Buffs kit from Autogeek. Basically, it's a kit of 4" pads with a velcro backing plate and two adapters. One adapter is so that you can use the backing plate with a drill and the other is to use the plate with a PC. I thought the kit would be great for hard to reach areas and for doing paint correction as the smaller pad facilitates that.
The first time I used the kit I used the drill adapter. I wasn't terribly impressed with the results, but I felt it was because my cordless drill wasn't powerful enough. So, the next time I used it I decided to try the PC adapter. I had some light scratches on my hood that I wanted to buff out. This was the result:
What happened was as soon as the speed was turned to 5 the adapter
spun out of the backing plate and went right into the hood. I had to have the whole hood re-painted to the tune of just over $500.
I wrote Autogeek an email describing the problem. Because they are an AWESOME vendor they forwarded my email to Lake Country who manufacture the kit.
Lake Country on the other hand was not awesome. After sending them some pictures and having some email correspondence with one of their representatives they decided they would not be doing anything for me. Their reason being that the design of their kit should prevent this from happening. Well designs are all well and good, but reality is another matter. Because of this I will NEVER EVER buy another Lake Country product. Their product failed when I used it and damaged my car. However, they are not willing to stand behind it. I will however continue to shop with Autogeek, because they handled this situation as it should have been handled.
The first time I used the kit I used the drill adapter. I wasn't terribly impressed with the results, but I felt it was because my cordless drill wasn't powerful enough. So, the next time I used it I decided to try the PC adapter. I had some light scratches on my hood that I wanted to buff out. This was the result:
What happened was as soon as the speed was turned to 5 the adapter
spun out of the backing plate and went right into the hood. I had to have the whole hood re-painted to the tune of just over $500.I wrote Autogeek an email describing the problem. Because they are an AWESOME vendor they forwarded my email to Lake Country who manufacture the kit.
Lake Country on the other hand was not awesome. After sending them some pictures and having some email correspondence with one of their representatives they decided they would not be doing anything for me. Their reason being that the design of their kit should prevent this from happening. Well designs are all well and good, but reality is another matter. Because of this I will NEVER EVER buy another Lake Country product. Their product failed when I used it and damaged my car. However, they are not willing to stand behind it. I will however continue to shop with Autogeek, because they handled this situation as it should have been handled.
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