Here is another big kudos to Rick at ADS. My gallon jug of APC+ leaked in my garage due to a bad jug. Rick was really great in replacing it. He said the next time I made another order he would put another gallon in my order at no charge and didn't add extra shipping either. This goes to show why I always buy my supplies from ADS.
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Re: Auto Detailing Solutions..
Rick has excellent customer service. He's always willing to answer questions about products, and if something goes wrong with the order (which is rare), he's always quick to make it right. Everything I have received has been packaged very well, and there's always a little something extra in there. His company sets the standard for superb customer service.
Plus he has great prices and that helps a lot lol.Lydia's Mobile Detailing
Professional Detailing since 2007
1997 Dodge Dakota SLT V8 - Green
2007 Honda ST1300 - Silver
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Re: Auto Detailing Solutions..
Yeah, most companies would give you the run around on why the product failed. They would try and push the idea it was your fault, but Rick was very understanding. The great thing about APC+ is it's designed to be diluted, so I only used the jug just once and using just enough for a 10:1 mix.
On another note, I purchased some NXT 2.0 from Rick and can't wait to try it out on my Black ZX2. The original NXT is still holding up and I haven't had a chance to wax it since last April. I have washed the car with GC soap, but that's it.2016 Focus ST
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