Please, I need help to remove a sealant!! (noob)

[Alexandre]

Hi! I need help to fix a mess. Have you ever heared about a sealant called "Ultra Glass Coating?" It' s some sort of vitrification that is applied over the paint and, well, should last for 3 years.

The fact is that the dealer used a rotary polisher on my new car, in order to apply this product, but they screwed the car paint with lots and lots of bad, very bad holograms.

So now the holograms are under this ultra resistant glass coat, and as I' ve been told it needs to use a rotary polisher to remove it. And as a novice I am not able to handle a rotary polisher.

I would like to know if a dual action polisher would be able to remove it, and if yes, what should I use with it?

[seth1066]

Re: Please, I need help to remove a sealant!! (noob)

Hi! I need help to fix a mess. Have you ever heared about a sealant called "Ultra Glass Coating?" It' s some sort of vitrification that is applied over the paint and, well, should last for 3 years.

The fact is that the dealer used a rotary polisher on my new car, in order to apply this product, but they screwed the car paint with lots and lots of bad, very bad holograms.

So now the holograms are under this ultra resistant glass coat, and as I' ve been told it needs to use a rotary polisher to remove it. And as a novice I am not able to handle a rotary polisher.

I would like to know if a dual action polisher would be able to remove it, and if yes, what should I use with it?

Beware of word of mouth solutions. I'd want to see the technical data sheet or something from the manufacturer on how it can be removed.

I saw an application video for a similar product (a lot of different brands seem to be out there) and the car was buffed to be polished, not for application. The product was then applied by hand. My guess is that the dealer's "detail" person put the swirls in first then applied the stuff.

The dealer should be able to provide you some kind of information. Perhaps the dealer's in house or outside body shop would have some information; it looks like it would take a special process to prep a panel for repainting after this stuff is applied. Google says it's made from Polysilazane. I can't tell for sure, but it seems to be silicone based, which can be a nightmare for body shops.

[Alexandre]

Re: Please, I need help to remove a sealant!! (noob)

Beware of word of mouth solutions. I'd want to see the technical data sheet or something from the manufacturer on how it can be removed.

I saw an application video for a similar product (a lot of different brands seem to be out there) and the car was buffed to be polished, not for application. The product was then applied by hand. My guess is that the dealer's "detail" person put the swirls in first then applied the stuff.

The dealer should be able to provide you some kind of information. Perhaps the dealer's in house or outside body shop would have some information; it looks like it would take a special process to prep a panel for repainting after this stuff is applied. Google says it's made from Polysilazane. I can't tell for sure, but it seems to be silicone based, which can be a nightmare for body shops.

After I saw the holograms all over the paint, I took the car back to the Honda dealer and asked them to just take off the glass coating out of the paint and remove the holograms.

Well, the fact is that they did it by polishing the car again, but the fact is that, they thought the car was free of holograms and sort of reaplied the product... Afraid of let them polish the car for a third time, I .. well decided to fix it myself (when I learn more about it).

They told me not to wax or polish the vehicle, because that ' d sort of make the product weaker and weaker. And yeah, it is made of and "polysilazane" and fluor.

[Alexandre]

Re: Please, I need help to remove a sealant!! (noob)

http://www.threebond.co.uk/PRODUCTS/UltraGlassCoating/tabid/258/Default.aspx

look, I found this on the uk web site:

what 'd be a "plastic" brush?

*1 The coat thickness of 2 µm does not protect against heavy stone chips and similar damage to paintwork. Please choose a wax- and silicone-free textile car wash, as plastic brushes can damage or remove the coating.

*2 Ultra Glass Coating can also maintain and protect the paintwork of used cars. Please contact us direct to find out more about our guarantee and coverage.

[Michael Stoops]

Re: Please, I need help to remove a sealant!! (noob)

If you do not have access to a D/A buffer at this time, can you at least pick up some Ultimate Compound or similar quality paint cleaner? If so, try working a small area by hand first, just one square foot or so, and see where that gets you.

As Seth said, the holograms are likely to be in the paint and inflicted during the prep process, with this sealant then applied over it. Unless they applied the sealant with the rotary, then they may have inflicted the holograms at the same time. But none of that really matters. What matters is this - can you effectively remove the holograms, or at least minimize them, by hand? If so then you know the sealant is not "getting in your way" when attempting to remove the holograms. Of course the downside to this is that if you do remove the holograms you will also have removed the sealant, which means you've basically thrown that money away. That may be something you need to discuss with the dealer. Show them your test spot (assuming you are able to effectively remove the holograms) and explain to them that you can fix their mess, but you'll be removing the sealant in in order to do so. Explain also that, after two attempts on their part, you are no longer comfortable letting them try once again and you'd like your money back.

From there on, stick with self applying a quality sealant like Meguiar's M21 or NXT Tech Wax 2.0.

[Alexandre]

Re: Please, I need help to remove a sealant!! (noob)

If you do not have access to a D/A buffer at this time, can you at least pick up some Ultimate Compound or similar quality paint cleaner? If so, try working a small area by hand first, just one square foot or so, and see where that gets you.

As Seth said, the holograms are likely to be in the paint and inflicted during the prep process, with this sealant then applied over it. Unless they applied the sealant with the rotary, then they may have inflicted the holograms at the same time. But none of that really matters. What matters is this - can you effectively remove the holograms, or at least minimize them, by hand? If so then you know the sealant is not "getting in your way" when attempting to remove the holograms. Of course the downside to this is that if you do remove the holograms you will also have removed the sealant, which means you've basically thrown that money away. That may be something you need to discuss with the dealer. Show them your test spot (assuming you are able to effectively remove the holograms) and explain to them that you can fix their mess, but you'll be removing the sealant in in order to do so. Explain also that, after two attempts on their part, you are no longer comfortable letting them try once again and you'd like your money back.

From there on, stick with self applying a quality sealant like Meguiar's M21 or NXT Tech Wax 2.0.

Honda told me that they contacted the dealer (the one in my city) and I should be taking the car to another dealer to solve my problem.

So I called this dealer and I asked the man in charge what he would be doing with the car in order to remove the holograms (and the sealant as well), because I don' t want it anymore.

He told me the car would need to be compounded with a wool pad, and polished with a soft buff foam, using the rotary polisher.

Well, what do you think, Michael? To use the rotary polisher with the wool/foam pad, would be the best idea? The man keeps telling me that the only way to remove the sealant is by this method (though I don' t really believe him).

I tried to find the Meguiars Ultimate Compound, but it has not been released in my country yet, the only way is importing it, but it would take weeks to arrive here.

Well. What do you think? Isn' t the wool pad a cutting pad? Is it the best method? Would they be damaging too much of my clear coat?

Well, I'll be waiting your answer, and I' ll do as you tell, cause I see I can trust you. Thanks! =]

PS: I tried to send a private message but I didn't know for sure if it was sent, so I decided to post the same here

[seth1066]

Re: Please, I need help to remove a sealant!! (noob)

Honda told me that they contacted the dealer (the one in my city) and I should be taking the car to another dealer to solve my problem.

So I called this dealer and I asked the man in charge what he would be doing with the car in order to remove the holograms (and the sealant as well), because I don' t want it anymore.

He told me the car would need to be compounded with a wool pad, and polished with a soft buff foam, using the rotary polisher.

Well, what do you think, Michael? To use the rotary polisher with the wool/foam pad, would be the best idea? The man keeps telling me that the only way to remove the sealant is by this method (though I don' t really believe him).

I tried to find the Meguiars Ultimate Compound, but it has not been released in my country yet, the only way is importing it, but it would take weeks to arrive here.

Well. What do you think? Isn' t the wool pad a cutting pad? Is it the best method? Would they be damaging too much of my clear coat?

Well, I'll be waiting your answer, and I' ll do as you tell, cause I see I can trust you. Thanks! =]

PS: I tried to send a private message but I didn't know for sure if it was sent, so I decided to post the same here

My two cents:

1. The holograms should be removable without the use of a wool pad and what this dealer calls "compound." I'm surprised that he would advise a solution without having seen the car. Unless, the wool pad / compound is necessary to remove the coating. However, one would think that if a less aggressive solution can take out holograms, it would be strong enough to take off the coating

2. Does this new detail person have experience and knowledge with exactly how this particular brand of coating can be safely removed?

[Alexandre]

Re: Please, I need help to remove a sealant!! (noob)

My two cents:

1. The holograms should be removable without the use of a wool pad and what this dealer calls "compound." I'm surprised that he would advise a solution without having seen the car. Unless, the wool pad / compound is necessary to remove the coating. However, one would think that if a less aggressive solution can take out holograms, it would be strong enough to take off the coating

2. Does this new detail person have experience and knowledge with exactly how this particular brand of coating can be safely removed?

The product is not the one from Three Bond as I originally thought, it is a glass coating from IONCOAT. And the reason why I don' t trust they know what they' re doing is because there is a chevrolet dealer near my house that offers this same IONCOAT, and the guy told me that their product could be removed by hand.. so that is why I am confused..

By the way, I just ordered a Meguiars D/A G110

[Alexandre]

Re: Please, I need help to remove a sealant!! (noob)

Look what I found:

http://www.detailingworld.co.uk/forum/showthread.php?t=124041

May this be the same product? I am trying to find out if this Ioncoat makes more than one product

[seth1066]

Re: Please, I need help to remove a sealant!! (noob)

The product is not the one from Three Bond as I originally thought, it is a glass coating from IONCOAT. And the reason why I don' t trust they know what they' re doing is because there is a chevrolet dealer near my house that offers this same IONCOAT, and the guy told me that their product could be removed by hand.. so that is why I am confused..

By the way, I just ordered a Meguiars D/A G110

Let me go back to my original post in this thread:

Beware of word of mouth solutions. I'd want to see the technical data sheet or something from the manufacturer on how it can be removed.

Drive to, don't call, Dealer #1 who applied whatever product was actually used and ask to see all the literature they have on it. Even it means all they have is the side of the can it came out of; at least you'll know what the product is and perhaps some information on its removal.

[Michael Stoops]

Re: Please, I need help to remove a sealant!! (noob)

The product is not the one from Three Bond as I originally thought, it is a glass coating from IONCOAT. And the reason why I don' t trust they know what they' re doing is because there is a chevrolet dealer near my house that offers this same IONCOAT, and the guy told me that their product could be removed by hand.. so that is why I am confused..

By the way, I just ordered a Meguiars D/A G110

First off, yes, your PM to me came through and I have since responded. You did not mention in the PM that you have ordered a G110 but that is FANTASTIC news!!! Your best bet at this point in time is to sit back and wait for the G110 to arrive, then pick up a few foam polishing pads and a good quality paint cleaner that is locally available to you. M80 Speed Glaze, M83 Dual Action Cleaner Polish or one of the milder 3M products would be good choices since Ultimate Compound is not yet available in your area.

Again, stick with an initial test spot about the size of a microfiber towel. Odds are this will remove the holograms, and if so then you know the sealant is gone as well. Unless you find some magical way to reach around the sealant to remove the holograms while leaving the sealant in place.

The conflicting information you're getting - a Honda dealer telling you that only a wool pad/rotary buffer will remove it, a Chevy dealer saying it can be removed by hand - are strong indications that training on this product is sorely lacking and/or it is not quite what it is made out to be. Collective experience here on MOL suggests the latter, and that you should be able to get through it and to the holograms rather easily.

Please keep us updated.

[Alexandre]

Re: Please, I need help to remove a sealant!! (noob)

My car is as good as new again! Better than before.. hahaha!! xD

IONCOAT team did a great job, there is no holograms and the car is perfect! Well, I only hope that after washed it doesn' t get bad, whatever.
They even applied the glass coating again, but this time it is so beautiful. It gets the wet shine without the hologram marks.. thanks god =P

Well, I want to thank you guys too! I' ll post some pictures later! xD

[Alexandre]

Re: Please, I need help to remove a sealant!! (noob)

The Ioncoat guys did a really great job, they used the rotary equiped with a soft foam pad with M83 I guess, and now my car is holograms and swirls free.

The Honda dealer responsable for the glass coating heard a lot by now.. Well, I am practicing a lot with the reading/video material from meguiars, and my car is not ever going to be away from me now. o.o

[Alexandre]

Re: Please, I need help to remove a sealant!! (noob)

I forgot to say that I did bought the M83 and asked the guy to use it with the rotary because my jedi master Stoops gave me this sugestion!

[seth1066]

Re: Please, I need help to remove a sealant!! (noob)

I found this article from the company that holds the patent; interesting:

“SiO2- ultra thin layering” is the technical term for Liquid Glass. Apart from a select group of professionals, few people in the UK know about this stunning technology. If you walk around Ataturk’s Mausoleum in Ankara you are walking on it; if you visit certain hospitals in the UK you are touching it. If you see an unusually clean train you are probably looking at it, and if you wonder how your white settee looks so clean, you may be sitting on it. All of these surfaces have been coated with invisible glass.


The flexible and breathable glass coating is approximately 100 nanometres thick (500 times thinner than a human hair), and so it is completely undetectable. It is food safe, environmentally friendly (winner of the Green Apple Award) and it can be applied to almost any surface within seconds . When coated, all surfaces become easy to clean and anti- microbially protected (Winner of the NHS Smart Solutions Award ). Houses, cars, ovens, wedding dress or any other protected surface become stain resistant and can be easily cleaned with water ; no cleaning chemicals are required. Amazingly a 30 second DIY application to a sink unit will last for a year or years, depending on how often it is used. But it does not stop there - the coatings are now also recognised as being suitable for agricultural and in-vivo application. Vines coated with SiO2 don’t suffer from mildew, and coated seeds grow more rapidly without the need for anti-fungal chemicals. This will result in farmers in enjoying massively increased yields . Trials for in-vivo applications are subject to a degree of secrecy, but Neil McClelland, the UK Project Manager for Nanopool GmbH, describes the results as “stunning”. “Items such as stents can be coated, and this will create anti sticking features - catheters , and sutures which are a source of infection, will also cease to be problematic.”


When asked about how the technology works, Neil, said “In essence, we extract molecules of SiO2 (the primary constituent of glass) from quartz sand, and then we add the molecules to water or ethanol. Unfortunately, as they say in the movies , if I told you any more …..”. Neil comments further, “The really clever part is that there are no added nano-particles , resins or additives- the coatings form and bond due to quantum forces. Our research informs us that in all probability, we offer the most versatile coating in the world. We are happy to hear about any other technology which offers the same range of applications.

Very soon almost every product that you purchase will be protected with some form of easy -to -clean coating. It just so happens that we offer something that everyone finds fascinating . The concept of spray -on glass is just mind -boggling”.

This technology is now available for domestic use in Germany. Full scale retail availability in the UK will commence in early 2010

http://www.nanopool.biz/couk/index.htm