Please, I need help to remove a sealant!! (noob)
Page 1 of 2 12 LastLast
Results 1 to 10 of 20

Thread: Please, I need help to remove a sealant!! (noob)

          
  1. #1
    Padawan
    Join Date
    Jan 2010
    Location
    Brasil
    Age
    34
    Posts
    240
    Rep Power
    12

    Please, I need help to remove a sealant!! (noob)

    Hi! I need help to fix a mess. Have you ever heared about a sealant called "Ultra Glass Coating?" It' s some sort of vitrification that is applied over the paint and, well, should last for 3 years.

    The fact is that the dealer used a rotary polisher on my new car, in order to apply this product, but they screwed the car paint with lots and lots of bad, very bad holograms.

    So now the holograms are under this ultra resistant glass coat, and as I' ve been told it needs to use a rotary polisher to remove it. And as a novice I am not able to handle a rotary polisher.

    I would like to know if a dual action polisher would be able to remove it, and if yes, what should I use with it?

  2. #2
    Registered Member seth1066's Avatar
    Join Date
    Jun 2008
    Location
    Herndon VA
    Posts
    369
    Rep Power
    21

    Re: Please, I need help to remove a sealant!! (noob)

    Quote Originally Posted by Bluher View Post
    Hi! I need help to fix a mess. Have you ever heared about a sealant called "Ultra Glass Coating?" It' s some sort of vitrification that is applied over the paint and, well, should last for 3 years.

    The fact is that the dealer used a rotary polisher on my new car, in order to apply this product, but they screwed the car paint with lots and lots of bad, very bad holograms.

    So now the holograms are under this ultra resistant glass coat, and as I' ve been told it needs to use a rotary polisher to remove it. And as a novice I am not able to handle a rotary polisher.

    I would like to know if a dual action polisher would be able to remove it, and if yes, what should I use with it?
    Beware of word of mouth solutions. I'd want to see the technical data sheet or something from the manufacturer on how it can be removed.

    I saw an application video for a similar product (a lot of different brands seem to be out there) and the car was buffed to be polished, not for application. The product was then applied by hand. My guess is that the dealer's "detail" person put the swirls in first then applied the stuff.

    The dealer should be able to provide you some kind of information. Perhaps the dealer's in house or outside body shop would have some information; it looks like it would take a special process to prep a panel for repainting after this stuff is applied. Google says it's made from Polysilazane. I can't tell for sure, but it seems to be silicone based, which can be a nightmare for body shops.

  3. #3
    Padawan
    Join Date
    Jan 2010
    Location
    Brasil
    Age
    34
    Posts
    240
    Rep Power
    12

    Re: Please, I need help to remove a sealant!! (noob)

    Quote Originally Posted by seth1066 View Post
    Beware of word of mouth solutions. I'd want to see the technical data sheet or something from the manufacturer on how it can be removed.

    I saw an application video for a similar product (a lot of different brands seem to be out there) and the car was buffed to be polished, not for application. The product was then applied by hand. My guess is that the dealer's "detail" person put the swirls in first then applied the stuff.

    The dealer should be able to provide you some kind of information. Perhaps the dealer's in house or outside body shop would have some information; it looks like it would take a special process to prep a panel for repainting after this stuff is applied. Google says it's made from Polysilazane. I can't tell for sure, but it seems to be silicone based, which can be a nightmare for body shops.
    After I saw the holograms all over the paint, I took the car back to the Honda dealer and asked them to just take off the glass coating out of the paint and remove the holograms.

    Well, the fact is that they did it by polishing the car again, but the fact is that, they thought the car was free of holograms and sort of reaplied the product... Afraid of let them polish the car for a third time, I .. well decided to fix it myself (when I learn more about it).

    They told me not to wax or polish the vehicle, because that ' d sort of make the product weaker and weaker. And yeah, it is made of and "polysilazane" and fluor.

  4. #4
    Padawan
    Join Date
    Jan 2010
    Location
    Brasil
    Age
    34
    Posts
    240
    Rep Power
    12

    Re: Please, I need help to remove a sealant!! (noob)

    http://www.threebond.co.uk/PRODUCTS/...8/Default.aspx

    look, I found this on the uk web site:

    what 'd be a "plastic" brush?

    *1 The coat thickness of 2 ┬Ám does not protect against heavy stone chips and similar damage to paintwork. Please choose a wax- and silicone-free textile car wash, as plastic brushes can damage or remove the coating.

    *2 Ultra Glass Coating can also maintain and protect the paintwork of used cars. Please contact us direct to find out more about our guarantee and coverage.

  5. #5
    Sr. Global Product & Training Spec Michael Stoops's Avatar
    Join Date
    Oct 2004
    Location
    Irvine, CA
    Posts
    21,401
    Rep Power
    1138

    Re: Please, I need help to remove a sealant!! (noob)

    If you do not have access to a D/A buffer at this time, can you at least pick up some Ultimate Compound or similar quality paint cleaner? If so, try working a small area by hand first, just one square foot or so, and see where that gets you.

    As Seth said, the holograms are likely to be in the paint and inflicted during the prep process, with this sealant then applied over it. Unless they applied the sealant with the rotary, then they may have inflicted the holograms at the same time. But none of that really matters. What matters is this - can you effectively remove the holograms, or at least minimize them, by hand? If so then you know the sealant is not "getting in your way" when attempting to remove the holograms. Of course the downside to this is that if you do remove the holograms you will also have removed the sealant, which means you've basically thrown that money away. That may be something you need to discuss with the dealer. Show them your test spot (assuming you are able to effectively remove the holograms) and explain to them that you can fix their mess, but you'll be removing the sealant in in order to do so. Explain also that, after two attempts on their part, you are no longer comfortable letting them try once again and you'd like your money back.

    From there on, stick with self applying a quality sealant like Meguiar's M21 or NXT Tech Wax 2.0.
    Michael Stoops
    Senior Global Product & Training Specialist | Meguiar's Inc.

    Remember, this hobby is supposed to be your therapy, not the reason you need therapy.

  6. #6
    Padawan
    Join Date
    Jan 2010
    Location
    Brasil
    Age
    34
    Posts
    240
    Rep Power
    12

    Re: Please, I need help to remove a sealant!! (noob)

    Quote Originally Posted by Michael Stoops View Post
    If you do not have access to a D/A buffer at this time, can you at least pick up some Ultimate Compound or similar quality paint cleaner? If so, try working a small area by hand first, just one square foot or so, and see where that gets you.

    As Seth said, the holograms are likely to be in the paint and inflicted during the prep process, with this sealant then applied over it. Unless they applied the sealant with the rotary, then they may have inflicted the holograms at the same time. But none of that really matters. What matters is this - can you effectively remove the holograms, or at least minimize them, by hand? If so then you know the sealant is not "getting in your way" when attempting to remove the holograms. Of course the downside to this is that if you do remove the holograms you will also have removed the sealant, which means you've basically thrown that money away. That may be something you need to discuss with the dealer. Show them your test spot (assuming you are able to effectively remove the holograms) and explain to them that you can fix their mess, but you'll be removing the sealant in in order to do so. Explain also that, after two attempts on their part, you are no longer comfortable letting them try once again and you'd like your money back.

    From there on, stick with self applying a quality sealant like Meguiar's M21 or NXT Tech Wax 2.0.
    Honda told me that they contacted the dealer (the one in my city) and I should be taking the car to another dealer to solve my problem.

    So I called this dealer and I asked the man in charge what he would be doing with the car in order to remove the holograms (and the sealant as well), because I don' t want it anymore.

    He told me the car would need to be compounded with a wool pad, and polished with a soft buff foam, using the rotary polisher.

    Well, what do you think, Michael? To use the rotary polisher with the wool/foam pad, would be the best idea? The man keeps telling me that the only way to remove the sealant is by this method (though I don' t really believe him).

    I tried to find the Meguiars Ultimate Compound, but it has not been released in my country yet, the only way is importing it, but it would take weeks to arrive here.

    Well. What do you think? Isn' t the wool pad a cutting pad? Is it the best method? Would they be damaging too much of my clear coat?

    Well, I'll be waiting your answer, and I' ll do as you tell, cause I see I can trust you. Thanks! =]

    PS: I tried to send a private message but I didn't know for sure if it was sent, so I decided to post the same here

  7. #7
    Registered Member seth1066's Avatar
    Join Date
    Jun 2008
    Location
    Herndon VA
    Posts
    369
    Rep Power
    21

    Re: Please, I need help to remove a sealant!! (noob)

    Quote Originally Posted by Bluher View Post
    Honda told me that they contacted the dealer (the one in my city) and I should be taking the car to another dealer to solve my problem.

    So I called this dealer and I asked the man in charge what he would be doing with the car in order to remove the holograms (and the sealant as well), because I don' t want it anymore.

    He told me the car would need to be compounded with a wool pad, and polished with a soft buff foam, using the rotary polisher.

    Well, what do you think, Michael? To use the rotary polisher with the wool/foam pad, would be the best idea? The man keeps telling me that the only way to remove the sealant is by this method (though I don' t really believe him).

    I tried to find the Meguiars Ultimate Compound, but it has not been released in my country yet, the only way is importing it, but it would take weeks to arrive here.

    Well. What do you think? Isn' t the wool pad a cutting pad? Is it the best method? Would they be damaging too much of my clear coat?

    Well, I'll be waiting your answer, and I' ll do as you tell, cause I see I can trust you. Thanks! =]

    PS: I tried to send a private message but I didn't know for sure if it was sent, so I decided to post the same here
    My two cents:

    1. The holograms should be removable without the use of a wool pad and what this dealer calls "compound." I'm surprised that he would advise a solution without having seen the car. Unless, the wool pad / compound is necessary to remove the coating. However, one would think that if a less aggressive solution can take out holograms, it would be strong enough to take off the coating

    2. Does this new detail person have experience and knowledge with exactly how this particular brand of coating can be safely removed?

  8. #8
    Padawan
    Join Date
    Jan 2010
    Location
    Brasil
    Age
    34
    Posts
    240
    Rep Power
    12

    Re: Please, I need help to remove a sealant!! (noob)

    Quote Originally Posted by seth1066 View Post
    My two cents:

    1. The holograms should be removable without the use of a wool pad and what this dealer calls "compound." I'm surprised that he would advise a solution without having seen the car. Unless, the wool pad / compound is necessary to remove the coating. However, one would think that if a less aggressive solution can take out holograms, it would be strong enough to take off the coating

    2. Does this new detail person have experience and knowledge with exactly how this particular brand of coating can be safely removed?
    The product is not the one from Three Bond as I originally thought, it is a glass coating from IONCOAT. And the reason why I don' t trust they know what they' re doing is because there is a chevrolet dealer near my house that offers this same IONCOAT, and the guy told me that their product could be removed by hand.. so that is why I am confused..

    By the way, I just ordered a Meguiars D/A G110

  9. #9
    Padawan
    Join Date
    Jan 2010
    Location
    Brasil
    Age
    34
    Posts
    240
    Rep Power
    12

    Re: Please, I need help to remove a sealant!! (noob)

    Look what I found:
    http://www.detailingworld.co.uk/foru...d.php?t=124041

    May this be the same product? I am trying to find out if this Ioncoat makes more than one product

  10. #10
    Registered Member seth1066's Avatar
    Join Date
    Jun 2008
    Location
    Herndon VA
    Posts
    369
    Rep Power
    21

    Re: Please, I need help to remove a sealant!! (noob)

    Quote Originally Posted by Bluher View Post
    The product is not the one from Three Bond as I originally thought, it is a glass coating from IONCOAT. And the reason why I don' t trust they know what they' re doing is because there is a chevrolet dealer near my house that offers this same IONCOAT, and the guy told me that their product could be removed by hand.. so that is why I am confused..

    By the way, I just ordered a Meguiars D/A G110
    Let me go back to my original post in this thread:

    Beware of word of mouth solutions. I'd want to see the technical data sheet or something from the manufacturer on how it can be removed.

    Drive to, don't call, Dealer #1 who applied whatever product was actually used and ask to see all the literature they have on it. Even it means all they have is the side of the can it came out of; at least you'll know what the product is and perhaps some information on its removal.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. How To Remove Water Spots
    By Mike Phillips in forum How To Articles
    Replies: 40
    Last Post: Aug 29th, 2017, 08:25 AM
  2. Paint Evaluation and Product Selection
    By Kevin Doe in forum Detailing 101
    Replies: 7
    Last Post: Dec 26th, 2006, 10:45 PM
  3. why won't this work?
    By fordraceing_man in forum Detailing 101
    Replies: 19
    Last Post: Sep 27th, 2006, 09:14 PM
  4. Would Meguiar's Hard Water Spot Remover.....
    By EkS in forum Detailing 101
    Replies: 3
    Last Post: Aug 30th, 2006, 07:49 AM
  5. ScratchX isnt strong enough
    By revjolly in forum Detailing 101
    Replies: 5
    Last Post: Aug 25th, 2006, 12:03 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •