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Halograms- Will they fade?

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  • #1

    Halograms- Will they fade?



    I have a question and I'm hoping that someone can answer for me.

    I just bought a brand new 2011 vehicle. For some reason that bewilders me, before delivering the vehicle, the dealership had its "detail shop" buff the paint. As a result, there are now halograms all over the car. They only appear when the vehicle is in direct, bright sunlight. So, for example, at 12 noon, you wouldn't see the halograms on the sides of the vehicle (which is where the worst ones are), but you'll see some minor halograms on the hood and roof. At 6:00 p.m. when the sun hits from the side, the sides of the car look like someone sand blasted them.

    (I'd love to post some pics with this message, but I can't seem to figure out how to do it).

    Here's my question:

    1. Will these halograms fade naturally? If so, I think I'd rather just leave it alone and let them fade naturally over time, rather than let the dealership (or the body shop they're now telling me to take the car to) make things worse.

    2. If they won't fade naturally, what questions can I ask the person who I ultimately hire to repair this that will demonstrate whether the person actually has the knowledge/expertise to fix the problem rather than make it worse?

    Thanks to all in advance for your expertise!
    Tags: None
  • #2
    Re: Halograms- Will they fade?

    Here's a picture (I hope this works!).

    Comment

    • #3
      Re: Halograms- Will they fade?

      Here's a little reading for you:

      http://meguiarsonline.com/forums/sho...highlight=Diso

      "fishing for swirls in a sea of black"
      ~~~~~~~~~~~~~~~~~~~~~~
      David

      Comment

      • #4
        Re: Halograms- Will they fade?

        Just to add- they most certainly are not going to fade over time...
        2000 Ford Explorer XLT "Deuce"
        2007 Toyota Camry XLE

        Comment

        • #5
          Re: Halograms- Will they fade?

          David and Joe,

          Thanks for taking the time to read and respond to my message, especially given the awful formatting that resulted from my posting the picture!

          I've read the link that David posted, and it seems that I got the DISO. I didn't really see any solid advice on how to solve the problem, or how to find a detailer who is competent to do so. I did receive a quote from a local detailer ($500) to fix it, but that seems a bit steep for something that a 9-year old can apparently fix.

          Can anyone give me any suggestions on how to find a detailer that can fix this competently (and perhaps an indication of a reasonable price to pay)?

          Comment

          • #6
            Re: Halograms- Will they fade?

            While 500 may seem steep, it may be a fair price considering the labor that may need to be put into your vehicle. Dealerships are notorious for doing these things. Suffice to say they probably had a 16 year old do it with little or no knowledge of what they were doing. If you felt so inclined you could pick up some UC and UP and attempt to remove some of the defects by hand. You most likely will not get out all of them without the use of a DA polisher and other necessary tools but you could try. The other option is to take it to a few more detailers and get estimates. On a personal level, since this vehicle is new, I would go back to the dealership and at least press the issue that you should receive some compensation. I understand that vehicles never leave the lot in perfect condition but this is completely unacceptable work.

            Comment

            • #7
              Re: Halograms- Will they fade?

              Thanks! I've already contacted the dealership. They seem to be in agreement with me that they cannot be trusted to fix their mess-up. They now want me to take the car to a local body shop that they do business with to have them fix the problem. Obviously, I'd rather have the dealership pay for the repairs, especially if $500 is a reasonable price.

              My fear is that they will either (1) make things worse or (2) simply cover up the problem and it will return later.

              I'm really hoping someone here can tell me what I can ask them to verify that they know what they are doing. In other words, if I ask them what they are going to do to fix it, what is the right (and wrong) answer that they would give so that I can determine whether or not they have the expertise to fix the problem?

              Anyone?

              Originally posted by Garage Troll View Post
              While 500 may seem steep, it may be a fair price considering the labor that may need to be put into your vehicle. Dealerships are notorious for doing these things. Suffice to say they probably had a 16 year old do it with little or no knowledge of what they were doing. If you felt so inclined you could pick up some UC and UP and attempt to remove some of the defects by hand. You most likely will not get out all of them without the use of a DA polisher and other necessary tools but you could try. The other option is to take it to a few more detailers and get estimates. On a personal level, since this vehicle is new, I would go back to the dealership and at least press the issue that you should receive some compensation. I understand that vehicles never leave the lot in perfect condition but this is completely unacceptable work.

              Comment

              • #8
                Re: Halograms- Will they fade?

                Well, you would want to see their work, out in the sun to get a good look at it.

                You can also ask about the tools, products they are thinking of using.
                2017 Subaru WRX Premium - WR Blue

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                • #9
                  Re: Halograms- Will they fade?

                  Surely in a form of this size there is a member in the Beaverton/Potland area that could help out.....

                  Comment

                  • #10
                    Re: Halograms- Will they fade?

                    Originally posted by AdHominem View Post
                    I did receive a quote from a local detailer ($500) to fix it, but that seems a bit steep for something that a 9-year old can apparently fix.


                    Only thing is, I'd take Rand's skills over anyone at that dealership...
                    2000 Ford Explorer XLT "Deuce"
                    2007 Toyota Camry XLE

                    Comment

                    • #11
                      Re: Halograms- Will they fade?

                      We hesitate to say this, but we'd probably shy away from having a body shop correct this and insist on going to a detailer at the dealerships expense.

                      Body shops and detailers have very different mind sets when it comes to polishing paint, and we've seen far too many body shops create this exact same type of hologramming and call it good. Yes, some detailers can be less than talented too, but seeking out a good one is certainly worth the effort. What you do NOT want is someone who's just going to cover these up with a heavy application of a pure polish or glaze - they'll just come back after a few washings.

                      You've got photographic evidence of what are fairly evenly spaced holograms (at least the guy with the buffer did something right - his work area looks fairly well controlled in some places!) so if they are covered up and do come back, they'll look exactly like this again.

                      Find a good detailer and get the dealer on board with it. This is a brand new car - it deserved better, and so do you.
                      Michael Stoops
                      Senior Global Product & Training Specialist | Meguiar's Inc.

                      Remember, this hobby is supposed to be your therapy, not the reason you need therapy.

                      Comment

                      • #12
                        Re: Halograms- Will they fade?

                        Oh, by the way, we took the liberty of resizing your image and editing your earlier posts - that shot was huge!!!!
                        Michael Stoops
                        Senior Global Product & Training Specialist | Meguiar's Inc.

                        Remember, this hobby is supposed to be your therapy, not the reason you need therapy.

                        Comment

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