i bought the MF DA kit about 6 months ago have not had many chances to use it this would have been the third car i used it on. well as i am using the cutting pad i see foam flinging on the car so i stopped and checked the pad and sure enough the foam is falling apart. well i check my other cutting pad and both finishing pad and all 4 are doing the same thing.
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Re: MF pads falling apart
Sorry to hear about your issue with the DA microfiber pads. When you have a free minute please give us a call at (800) 347-5700 and mention this thread.Brian Hann
Manager - Meguiar's Solutions Hub
Meguiar's Inc.
Irvine, California
bhann@meguiars.com
(800) 854-8073 *3870
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Re: MF pads falling apart
Our Customer Care Center is open from 7AM to 3PM Saturdays so, yes, they'll be answering the phones. Brian won't be here, but any of the other guys can assist you with this.Michael Stoops
Senior Global Product & Training Specialist | Meguiar's Inc.
Remember, this hobby is supposed to be your therapy, not the reason you need therapy.
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Re: MF pads falling apart
would like to thank Mr. Hann and Mr. Stoops for letting me know what to do about my pad issue and Rick for taking my call and placeing my order to ship me new pads and Mr. Sanchez for sending the package out. as you can tell I recieved my replacement pads today. thank you all for the great customer service
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Re: MF pads falling apart
Thanks for letting us know that everything got to you safe and sound, and again, our apologies for any inconvenience.Michael Stoops
Senior Global Product & Training Specialist | Meguiar's Inc.
Remember, this hobby is supposed to be your therapy, not the reason you need therapy.
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