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Just bought smooth surface clay kit. Didn't come with UQW!

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  • Just bought smooth surface clay kit. Didn't come with UQW!

    Can an admin delete this post? Sorry, I am actually wanting to try the cleaner wax now that I have read all the positive reviews of it.
    Ryan
    ~Ryan

  • #2
    Re: Just bought smooth surface clay kit. Didn't come with UQW!

    But, I am still mad that I didn't get the new size of clay bars. Can anything be done? I don't want to take it back to Walmart lol. I have takes so many things back there that I think they hate me.
    ~Ryan

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    • #3
      Re: Just bought smooth surface clay kit. Didn't come with UQW!

      Ryan, while we can appreciate your frustration at picking up what turns out to be an older version of this product, it's still a perfectly fine and viable product. Some things are just out of our control - like stores that still have old inventory on hand - but since Walmart has a very liberal return policy you should have no problems returning this to them. If there was a genuine problem with the product we'd be happy to replace it for you, but we can't really just send out a newer version of a product that your local store has in inventory. You might want to double check the shelf first to see if they have the newer version before asking for a refund - for example, we've seen places that had both NXT and NXT 2.0 on the shelf two years after NXT 2.0 was introduced!
      Michael Stoops
      Senior Global Product & Training Specialist | Meguiar's Inc.

      Remember, this hobby is supposed to be your therapy, not the reason you need therapy.

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      • #4
        Re: Just bought smooth surface clay kit. Didn't come with UQW!

        Thanks for the response. I will double check with my Walmart to see if they have the new one.
        ~Ryan

        Comment


        • #5
          Re: Just bought smooth surface clay kit. Didn't come with UQW!

          Originally posted by Michael Stoops View Post
          Ryan, while we can appreciate your frustration at picking up what turns out to be an older version of this product, it's still a perfectly fine and viable product. Some things are just out of our control - like stores that still have old inventory on hand - but since Walmart has a very liberal return policy you should have no problems returning this to them. If there was a genuine problem with the product we'd be happy to replace it for you, but we can't really just send out a newer version of a product that your local store has in inventory. You might want to double check the shelf first to see if they have the newer version before asking for a refund - for example, we've seen places that had both NXT and NXT 2.0 on the shelf two years after NXT 2.0 was introduced!
          Off topic but I saw an original bottle of NXT in an Autozone a couple of months ago. Now that's old.
          2011 Car Crazy Showcase SEMA Team

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          • #6
            Re: Just bought smooth surface clay kit. Didn't come with UQW!

            Lol I saw the original ScratchX at my Walmart about 2-3 weeks ago and it is still there! I'm in a small town and I think I might be the only one to buy from the automotive department...
            ~Ryan

            Comment


            • #7
              Re: Just bought smooth surface clay kit. Didn't come with UQW!

              Incase anyone was interested, the newer claykits say "160 grams of clay" on the bottom of the box....this is the one that comes with the desired mini bottles
              "STRIFE" aka Phil
              2005 Infiniti G35 Coupe (IP/ aka White) the Toy
              2011 Subaru Impreza (SWP/ aka White) the DD
              2017 Subaru Forester (CWP/ aka White) Wifey's

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