Re: Current Problem - Too Many Customers
Again, thank you to all who continue to post ideas here, they are very helpful ideas and I've incorporated a few of them over the last couple of months. I have attempted to focus more of my efforts toward customers that are looking for more paint correction type work and other exterior work as was mentioned, as that is what I prefer, and after taking the NXTi class, I have learned much more in this area. It is a little difficult because I don't feel like I'm busy enough with this type of work to completely eliminate interior work, especially over the winter months here in Seattle. However, I adjusted my pricing structure (raising prices slightly); it feels slightly like I'm getting to the point where I'm charging too much, but I have to continue to think of those supply and demand arguments (part of what learned while acquiring that business degree) so thank you for that reminder.
Anyways, so prices have been slightly raised, and I have put more emphasis on exterior jobs. I have added a very small advertising campaign focusing on high end consumers and I leave a couple days free throughout each week so that if someone calls wanting exterior work done, or if they have higher end cars, I can more easily get them in quickly, and wont have to turn away targeted customers. If I don't get calls for these, I can easily fill the spots by bumping up daily drivers scheduled further out. It's a little more work, but I feel like it is definitely worth it. Thanks again to all, and I will continue to post updates along the way.
Again, thank you to all who continue to post ideas here, they are very helpful ideas and I've incorporated a few of them over the last couple of months. I have attempted to focus more of my efforts toward customers that are looking for more paint correction type work and other exterior work as was mentioned, as that is what I prefer, and after taking the NXTi class, I have learned much more in this area. It is a little difficult because I don't feel like I'm busy enough with this type of work to completely eliminate interior work, especially over the winter months here in Seattle. However, I adjusted my pricing structure (raising prices slightly); it feels slightly like I'm getting to the point where I'm charging too much, but I have to continue to think of those supply and demand arguments (part of what learned while acquiring that business degree) so thank you for that reminder.
Anyways, so prices have been slightly raised, and I have put more emphasis on exterior jobs. I have added a very small advertising campaign focusing on high end consumers and I leave a couple days free throughout each week so that if someone calls wanting exterior work done, or if they have higher end cars, I can more easily get them in quickly, and wont have to turn away targeted customers. If I don't get calls for these, I can easily fill the spots by bumping up daily drivers scheduled further out. It's a little more work, but I feel like it is definitely worth it. Thanks again to all, and I will continue to post updates along the way.
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