2015 Car I bought still smells like cleaning / masking chemicals (after 2 details)
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Thread: 2015 Car I bought still smells like cleaning / masking chemicals (after 2 details)

          
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    Question 2015 Car I bought still smells like cleaning / masking chemicals (after 2 details)

    Hi - a poster on my car's forum recommended I post my question here. The car smelled like this stuff when I was test driving it, but the dealer promised to get it out before I bought it. They did get it out - but then it slowly started coming back. They detailed it again, and the smell was gone for a day or so - and it came back again. At this point, I think a detail shop will have a better chance. I've sprayed Ozium in there 4-5 times and left it overnight but the smell comes back. I also rubbed the seats with baking soda, put buckets of coffee grounds in there, and a ton of other things. This car just reeks. I took off the rear head rests for better visibility, left them in my guest room, and my guest room started smelling like the car. So, some crazy **** is in there. I don't know what it is, though. It's sort of lemon - but like a very chemical / fake lemon smell that sticks to your hair and inside your nose.

    The dealer claims they never put any bomb or masking agent in there, and they only use lightly scented shampoo. It's a (generally) well-regarded BMW dealership, so I don't think they are lying - but who knows. The fact the smell is also in the trunk (to an extreme - worse than the cabin) makes me wonder because what person would do that to their trunk? The prior owner did have a pet, based on pet hairs we found. I don't smell any trace of cigarette smoke at all.

    A detail shop said they would re-detail it & thought the dealer didn't do a good job (there were sticky spots and white streaks all over the place). So, that's fine. Then, they said they would use an Ozone machine. I am sort of conflicted on that because the EPA says Ozone can create more chemicals by reacting with surfaces, and it does not ever eliminate the source of the odor, which I am afraid is deep into the pores of the seats and everything else (link to article here). Ozone also has an odd smell that lasts for a while too, though not as bad as this. My dealer said they had to stop using the ozone machine because of the complaints about the ozone smell.

    Does anyone have experience with something like this or with ozone? I kept my last car for 14 years & loved that car. I can't believe when I finally bought a new car, which even is certified & under warranty still, I have this crazy problem that has been driving me nuts for weeks. Thank you.

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    Re: 2015 Car I bought still smells like cleaning / masking chemicals (after 2 details

    I had the whole interior detailed and then ozone was used ... the smell came back a week later. I don't understand how this is possible. It is getting hotter and more sun is coming in the car when it is parked outside, which makes it worse. There's still some ozone residual smell too (still after 2 weeks) with what seems to be an oily residue on the surfaces. It's just slippery or something.

    Any advice is greatly appreciated.

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    Re: 2015 Car I bought still smells like cleaning / masking chemicals (after 2 details

    I forgot to add that the detail shop said that foam was coming out of the floor mats and the rugs for hours. When they thought they were done, more kept coming out. So, it's likely a shampoo that was used and never rinsed. The material in trunk was slightly sticky when I bought the car...but I didn't really think it was full of shampoo. I thought maybe it was just a weird material (like a steel wool kind of material). The sticky texture is all gone now, but the smell is not.

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    Re: 2015 Car I bought still smells like cleaning / masking chemicals (after 2 details

    The carpets and other materials are "gassing". There are a lot of conversations on the interweb discussing this. Many believe (ME!) these fumes are toxic and bad for your health.
    Something I've found that helps is to leave the sunroof in the up position (not open) and if possible leave a window or four cracked a half inch. It allows all that cr@p to escape your interior so hopefully you won't be breathing it later. I've also noticed doing this helps the glass stay cleaner for a longer period of time so your not driving around with windows that look like a cigar smokers car

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