Scratch X or Scratch X 2.0

[mbmccauley]

New here. Just bought a new Mazda CX-5 Grand Touring and have 2 very small 3/8 or less scratches above passenger door handle. There were a lot of scratches there that the dealer had buffed out. These two remain and dealer will not address. I can

[Murr1525]

Re: Scratch X or Scratch X 2.0

Well, looks like it got cut off, but really just just pick up a bottle of Ultimate Compound and some foam applicators.

You just want to be careful though, dont just rub with a finger over and over on a small spot, or it can wear through... try to spread out even pressure a bit, and see if you can at least improve them a bit.

[Nick Winn]

Re: Scratch X or Scratch X 2.0

Well, looks like it got cut off, but really just just pick up a bottle of Ultimate Compound and some foam applicators.

You just want to be careful though, dont just rub with a finger over and over on a small spot, or it can wear through... try to spread out even pressure a bit, and see if you can at least improve them a bit.

Apologies to see your post got cut off. This is a known issue that we are in the process of fixing.

Regarding the scratches on your car, a good "rule of thumb" is if you can feel the scratch at all with your fingernail, this is a good indication that it is fairly deep, and you should not expect to fully remove it. That said, if it is this deep, you can still attempt to diminish the overall look by applying a product like our Scratch X or Ultimate Compound a few times. If the scratches are not that deep, then you may be able to fully remove them.

Would recommend using a foam applicator like Murr suggested, apply product, circular, overlapping motions keeping hand flat, moderate pressure, working the product in for about 1 minute or so. You can repeat this as many as 4 - 6 times or so in any particular area for the one minute duration working by hand. Beyond that if you are not making progress, it's not something you want to work in for an hour straight, etc.

We hope this information was helpful. Feel free to post further questions.